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Using offshore staff is an outsourcing and third-party risk decision. FCA-regulated firms should assess whether the arrangement is material outsourcing under SYSC 8 (and PRA SS2/21 for PRA-regulated firms), keep the ability to audit and exit, and reflect it in operational resilience mapping. Firms serving EU clients may also fall under DORA’s ICT third-party requirements.
TalentDock supports this with a clear service agreement, audit and access rights, data transfer paperwork under UK GDPR and documented controls. Your compliance team makes the final call.
Extended-hours monitoring of payments and customer platforms.
Guardrails and posture for AWS or Azure.
Privileged access and access reviews auditors ask for.
PCI DSS, ISO 27001 and DORA evidence.
Yes, provided the arrangement meets FCA outsourcing and operational resilience expectations. Assess materiality, keep audit and exit rights and notify the regulator where required.
DORA applies to EU financial entities. UK firms are affected if they have EU-regulated entities or provide ICT services to EU financial firms.
Staff access only what the role needs, from managed devices, within your PCI DSS scope and controls.
From £1,695 a month for analysts and £2,295 for engineers, all-in.
Tell us your regulatory context and systems. We will recommend roles, controls and an all-in monthly cost.
Offshore teams for UK businesses, managed end to end. Dedicated talent in Sri Lanka & the Philippines, trained to your standards.
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